FREE POST for Australia Wide (ONLY) “Minimum spend $20”
For purchases under $20 your options are as follows:
For purchases over $20 your options are as follows:
Please note: Our postage is picked up on Mondays, Wednesdays and Fridays at 1pm. All orders placed after 12pm on theses days will be posted on the following postage day.
International orders: FREE for any order over $200. Orders under $200 – Flat Rate: $35. International orders take between 7-21 business days to be delivered depending on your location.
Please read all below and agree to these conditions by ticking the box during the checkout procedure. If you do not agree to these conditions the website will not allow you to make a purchase.
FREE POSTAGE PROMOTION IS POSTED VIA REGULAR POST
Regular Post: Regular post is not traceable in transit and not covered for loss or damage during transit. Rig Master Tackle takes no responsibility for loss or damage of goods sent via regular post. Receipted delivery option is a small price to pay to protect your goods. We highly recommend you take this option for large priced orders to protect your purchase. Delivery Times via Regular Post: •Vic 2-3 Business Days •Tas, NSW, SA 3-5 Business Days QLD, NT, WA 5-7 Business Days. Please allow longer for public holiday periods and remote areas. (Business days refer to days other than weekends & public holidays.)
Express post: Express post is provided with tracking numbers and traceable during transit. Express post does not include sign on delivery option and may be left in your letterbox. Rig Master Tackle takes no responsibility for loss or damage of goods sent via regular post and express post options. Delivery Times via Express Post – Express Post is an overnight service to all capital cities in Australia (see table below). If your postcode is not in the table below Express Post can take 2-3 days but is still the fastest option for remote areas.
|ACT & NSW||Canberra||0200-0250; 2600-2639; 2900-2920|
|Sydney and suburbs||1000-1404; 1411-1920; 2000-2249; 2555-2574; 2740-2786|
|VIC||Melbourne and suburbs||3000-3210; 3335-3338; 3340#; 3427-3429; 3750#; 3755#; 3757#; 3765-3767; 3782; 3785-3796; 3800-3810; 3910-3915; 3930-3934; 3975-3977#; 8000-8899|
|Geelong and suburbs||3211-3220|
|Latrobe Valley||3825; 3840-3844|
|Gold Coast||2484-2490; 4210-4299; 9726; 9728; 9729|
|City of Toowoomba||4350; 4352*|
|Sunshine Coast Areas||4550-4601|
|Hervey Bay City||4655#|
|TAS||Hobart area||7000-7019; 7050-7053; 7055; 7172#; 7892|
Receipted Delivery: Is provided with tracking number and is traceable during transit. A signature is required on delivery of goods. If no one is in attendance at the attempted time of delivery the goods will be forwarded to your local post office for proof of ID collection. Goods will not be left in your letterbox.
If an issue arises at any time with a tracked order Rig Master Tackle will open an investigation with Australia Post on behalf of our customer and work together with Australia Post and the customer until the matter is solved to our customers satisfaction.
Orders are dispatched within 1 business day. If for any reason we are unable to dispatch your order we will notify you within 2 business days.
If you encounter any problem using our website please either email us at firstname.lastname@example.org or contact us on (03) 8712 8794
Shipping Destinations / Change Address: We ship goods world wide to denotations allowable via Australia Post. If you are unsure if we can ship goods to you for whatever reasons please contact us for more information. If you wish your order to be posted to a different address than you have in your shipping details this needs to be done before completing checkout. Orders are printed in bulk with shipping label, so we can not change your shipping address once checkout has been completed.
Refund/Returns Policy: Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. A polite email is the best way to start if there is a problem with your order. At our discretion we can either issue a refund, exchange the goods or credit where goods are faulty, wrongly described, incorrect item has been sent, differs from the description on the website or doesn’t do what it is supposed to do. If a “polite” message is sent in most all cases we will be more than happy to solve the problem, if threatening or rude message are sent they will either be deleted or ignored. Purchaser is responsible for the return shipping costs.
All prices are displayed in Australian Dollars AUD
Payment methods are:
Credit Card: Through Secure PayWay
Bank Deposit: On-Line or at any Westpac Branch
PayPal: Either by use of Paypal Express Checkout or Traditional Paypal
When purchasing from Rig Master Tackle your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. You can be assured that all your personal information is safe with us ☺